The skyline of Chicago is a testament to innovation and resilience: two qualities that define the city’s small and mid-sized businesses (SMBs). Today, that innovation is being driven by Artificial Intelligence (AI). From automating customer service to optimizing logistics, AI isn't just a buzzword; it’s a competitive necessity. However, the speed at which AI is evolving has created a "Wild West" environment for many business owners. In the rush to adopt the latest tools, many