Our Primary Managed Service
Secure Business is built for organizations that want a long-term IT partner rather than one-off fixes. It focuses on maintaining a consistent workstation environment through proactive care, routine maintenance, and business-hours support.
• Proactive monitoring and routine maintenance
• Updates and patch management
• Endpoint protection
• Backup monitoring and recovery support
• Business-hours remote support and scheduled onsite support
Secure Business is designed around workstations and user environments. Servers and specialized systems are scoped separately.
Clear boundaries, fewer surprises
We believe clear expectations create better working relationships. Secure Business is designed around defined scope so both sides understand what to expect.
• Servers and infrastructure projects are scoped and priced separately
• After-hours and emergency support are not included by default
• Requests outside the agreed scope are handled through approved changes or additional services
Any additional coverage is discussed clearly in advance so there are no surprises.
Situational and limited coverage
In some cases, organizations need visibility, access, and support without full managed IT. This option is intentionally limited in scope and designed for organizations that prefer control and minimal disruption.
• Workstation access and monitoring
• Support provided upon request during business hours
• No automated changes without approval
Optional services by agreement
Some organizations add optional services based on environment, risk tolerance, or internal resources. Any optional services are discussed clearly and documented before being added.
• Backup and recovery enhancements
• Endpoint protection options
• Prepaid support hour blocks for flexibility