Windows 10 Support Has Ended: What Small and Medium Businesses in Chicago Need to Do Next (October 2025 Update)
- Jahmar Childs
- Oct 13
- 6 min read
The deadline has passed. As of October 14, 2025, Microsoft officially ended support for Windows 10: and if you're one of the countless Chicago small and medium businesses still running this operating system, you're now officially in the danger zone.
Here's the reality: your computers didn't magically stop working overnight, but they're now sitting ducks in a cybersecurity battlefield. Every day you wait to address this puts your business data, customer information, and bottom line at greater risk.
With nearly half of all PCs worldwide still running Windows 10, you're definitely not alone in this predicament. But being part of a crowd doesn't make you any safer from the very real consequences that come with running unsupported software.
Let's break down exactly what this means for your business and, more importantly, what you need to do about it right now.
What "End of Support" Actually Means for Your Business
When Microsoft says "end of support," they mean it. Your Windows 10 machines won't receive any more security patches, bug fixes, or technical assistance from Microsoft. Think of it like this: your digital security team just went home permanently, leaving the doors unlocked.

Any new vulnerabilities discovered in Windows 10 from this point forward will never be patched. That's not a "maybe" or "probably not": that's a hard never. Your system is essentially frozen in time, complete with whatever security holes exist today and any new ones cybercriminals discover tomorrow.
But it gets worse for small and medium businesses. Microsoft 365 Apps: including Word, Excel, PowerPoint, and Outlook: will also stop receiving updates on Windows 10 systems. These are the productivity tools your team relies on daily, and they're now on borrowed time.
The ripple effects extend beyond just the operating system. Software vendors typically follow Microsoft's lead, meaning other business applications may also stop supporting Windows 10 in the coming months. You're looking at a domino effect that could impact your entire technology stack.
The Real Risks Chicago Businesses Face
Security Vulnerabilities Become Permanent
Every cybersecurity expert will tell you the same thing: unpatched systems are hacker magnets. Once a vulnerability in Windows 10 becomes known, it essentially becomes public knowledge for anyone with malicious intent.
Chicago businesses are already prime targets for cybercriminals due to the city's robust business landscape. Now add unsupported operating systems to the mix, and you've got a perfect storm brewing. Ransomware attacks, data breaches, and system compromises become not just possible, but probable.
Compliance Nightmares
If your Chicago business operates in healthcare, finance, legal services, or any regulated industry, staying on Windows 10 could put you in direct violation of compliance requirements. HIPAA, PCI-DSS, SOX, and other frameworks typically mandate that organizations maintain supported, up-to-date systems.
Non-compliance isn't just about potential fines: though those can be substantial. It's about losing customer trust, facing legal liability, and potentially losing business licenses or certifications that keep your doors open.

Productivity and Operational Disruptions
As software vendors stop supporting Windows 10, you'll face increasing compatibility issues. New versions of business-critical applications may not work properly, or at all, on your outdated systems.
Your team's productivity takes a hit when they can't access the latest features, when software conflicts arise, or when they spend time troubleshooting issues that newer systems handle seamlessly.
Insurance and Liability Concerns
Many cyber liability insurance policies require businesses to maintain reasonable security standards. Running unsupported operating systems could void your coverage or result in claim denials if you experience a breach.
Your Options: What You Can Do Right Now
Option 1: Upgrade to Windows 11 (The Smart Move)
For most Chicago small and medium businesses, upgrading to Windows 11 is the clear winner. It provides long-term security, compatibility with modern business applications, and access to the latest productivity features.
Windows 11 offers enhanced security features specifically designed for today's threat landscape, including improved phishing protection, ransomware mitigation, and better endpoint security integration.
The upgrade process has become much smoother than in previous years, and many businesses find the transition less disruptive than expected when properly planned and executed.
Option 2: Extended Security Updates (The Bridge Solution)
Microsoft offers Extended Security Updates (ESU) for businesses that need more time to transition. This isn't a permanent solution, but it can buy you critical breathing room to plan and execute a proper migration strategy.
ESU provides continued security patches for Windows 10, but comes at a cost that increases each year. Think of it as expensive insurance while you prepare for the inevitable upgrade.

Option 3: Cloud-Based Solutions (The Future-Forward Approach)
Windows 365 Cloud PCs and Azure Virtual Desktop offer an interesting alternative. These cloud-based solutions provide access to Windows 11 environments without requiring new hardware, and they include free Extended Security Updates for any legacy Windows 10 systems you might still need to run.
Cloud solutions also offer benefits like improved disaster recovery, easier remote work support, and centralized management that can be particularly valuable for growing small and medium businesses.
Your Action Plan: Steps to Take This Week
Step 1: Conduct an Immediate Inventory
You need to know exactly what you're dealing with. Document every device running Windows 10 in your organization, from desktop workstations to that forgotten laptop in the supply closet.
Identify which systems are mission-critical, which handle sensitive data, and which could be taken offline temporarily if needed. This inventory becomes your roadmap for prioritizing upgrades.
Step 2: Assess Hardware Compatibility
Not every machine running Windows 10 can handle Windows 11. Check Microsoft's compatibility requirements against your current hardware. Many devices from the past few years will make the cut, but older machines may need replacement.
For incompatible hardware, you'll need to decide between replacement, cloud alternatives, or temporary Extended Security Updates while you plan for new equipment.
Step 3: Develop Your Transition Timeline
With support already ended, time is of the essence. Create a realistic timeline that prioritizes your most critical and vulnerable systems first.
Consider factors like budget constraints, staff availability, potential downtime, and business cycles when planning your transition schedule.

Step 4: Implement Emergency Security Measures
For any Windows 10 systems that must remain operational during your transition, implement additional security layers immediately:
Network segmentation to isolate Windows 10 machines
Enhanced monitoring and logging
Restricted internet access where possible
Additional endpoint security solutions
Regular data backups with tested restoration procedures
Step 5: Plan for Staff Training
Moving to Windows 11 means your team will encounter interface changes and new features. Plan for training sessions to ensure smooth adoption and minimize productivity disruptions.
Consider creating quick reference guides for common tasks and designating internal champions who can help other team members adapt.
The Bottom Line: Act Now, Not Later
Windows 10's end of support isn't a distant deadline anymore: it's your current reality. Every day you delay action is another day of increased risk, potential compliance violations, and operational uncertainty.
Chicago small and medium businesses have already demonstrated incredible resilience through economic challenges, supply chain disruptions, and rapid technological change. This Windows 10 transition is just another hurdle to clear, but it's one where delay makes everything harder and more expensive.
The good news? You don't have to navigate this transition alone. Professional IT support can accelerate your timeline, minimize disruptions, and ensure your new systems are properly configured for security and productivity.
Your business deserves technology that protects rather than exposes, that enhances rather than limits, and that prepares you for future growth rather than anchoring you to the past.
Ready to Secure Your Business's Future?
Don't let outdated technology put your Chicago business at risk. At Vertex Tech Management, we specialize in helping small and medium businesses navigate critical IT transitions like this one. Our team can assess your current situation, recommend the best path forward, and execute a smooth transition that minimizes downtime and maximizes security.
Whether you need immediate Extended Security Updates, a comprehensive Windows 11 upgrade strategy, or want to explore cloud-based solutions, we've got the expertise to keep your business running safely and efficiently.
Schedule your free IT risk assessment today and discover how quickly we can move your business from vulnerable to protected. Your future self will thank you for taking action now rather than waiting for the inevitable security incident that forces your hand.
Time is no longer on your side, but the right IT partner can be.
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